This Privacy Notice for GML Companies LLC, doing business as GML Prints, explains how we may access, collect, store, use, and share personal information when you use our website, request a quote, place an order, upload files, approve proofs, or otherwise interact with us.

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you request information about our services, ask for a quote, place an order, upload files, communicate with us, or subscribe to updates.

This may include:

• Names
• Company names
• Email addresses
• Phone numbers
• Billing, mailing, and shipping addresses
• Job titles
• Order details and purchase history
• Uploaded artwork, logos, print files, mockup references, and related content
• Contact preferences
• Account or authentication data, if account features are used

Payment data. We may collect the information needed to process payment, but payment data is generally handled by third-party processors such as QuickBooks Payments, WooCommerce-connected processors, Stripe, PayPal, or other providers we may use.

Artwork and file data. Files you send us may be stored and used for quoting, proofing, production, reorders, and customer service. We do not sell your artwork.

Information from other sources. We may collect limited business-related information from public databases, social media platforms, marketing partners, referral sources, and similar third parties.

2. How do we process your information?

We process your information to run and grow GML Prints, serve customers well, and protect the business.

• To provide quotes, proofs, order updates, and customer support
• To process, produce, fulfill, ship, and support orders
• To send invoices, payment notices, and administrative updates
• To request reviews, testimonials, or feedback
• To send marketing or promotional communications consistent with your preferences and applicable law
• To improve our website, campaigns, and customer experience
• To detect fraud, enforce policies, and protect our rights
• To comply with legal and tax obligations

3. When and with whom do we share your personal information?

We share information only when it is reasonably necessary to operate our business, fulfill your order, support marketing, or comply with legal obligations.

• Service providers: hosting, CRM, invoicing, consent tools, analytics, and email systems
• Suppliers and production partners: to source, manufacture, decorate, or fulfill products
• Shipping and delivery providers: to deliver completed orders
• Advertising and analytics partners: for measurement, remarketing, and campaign performance
• Legal or business events: when required by law or in connection with a merger, sale, financing, or acquisition

We do not sell your personal information for money. Certain advertising or analytics practices may still be treated as a “sale” or “sharing” under some state privacy laws.

4. Do we use cookies and other tracking technologies?

Yes. We may use cookies, pixels, local storage, session storage, and similar technologies to keep the website working, remember preferences, support cart functionality, understand usage, manage consent, and improve advertising performance.

Google Analytics

We may use Google Analytics and related advertising features, including remarketing, to better understand how visitors use the website and how our marketing performs. You can manage cookies through your browser settings and available consent tools.

5. How long do we keep your information?

We keep personal information for as long as needed for business, legal, tax, accounting, customer service, reorder, fraud prevention, and recordkeeping purposes. This may include retaining contact details, artwork, proofs, invoices, order history, and communications.

6. How do we keep your information safe?

We use reasonable organizational and technical safeguards to help protect personal information. That said, no online transmission or storage method can be guaranteed to be 100% secure.

7. Do we collect information from minors?

We do not knowingly collect, solicit, or market to children under 18. If you believe a minor has provided information to us, contact us and we will take reasonable steps to address it.

8. What are your privacy rights?

Depending on where you live, you may have the right to request access to, correction of, deletion of, or limits on use of your personal information. You may also have the right to opt out of certain marketing communications or targeted advertising practices.

You can opt out of marketing emails by using the unsubscribe link in the message or by contacting us directly. Transactional and service messages may still be sent when necessary.

9. Controls for Do-Not-Track features

Some browsers offer Do-Not-Track settings. Because there is not a consistent industry standard for recognizing and applying these signals, we do not currently respond to Do-Not-Track requests.

10. Do United States residents have specific privacy rights?

Depending on your state of residence, you may have rights under applicable privacy laws, including the right to know what information we collect, access information we hold, correct inaccuracies, request deletion, and opt out of certain targeted advertising or data sharing activities.

We may need to verify your identity before processing a request.

11. Do we make updates to this notice?

Yes. We may update this Privacy Notice from time to time to reflect changes in our business, website practices, vendors, or legal obligations. When we do, we will revise the “Last updated” date at the top of this page.

12. How can you contact us about this notice?

If you have questions or comments about this Privacy Notice, contact us at:

GML Companies LLC dba GML Prints
Email: info@gmlprints.com
Website: https://www.gmlprints.com

13. How can you review, update, or delete the data we collect from you?

To request access to, correction of, or deletion of your personal information, email us at info@gmlprints.com. We may need to verify your identity and may retain certain information when required or permitted by law.